Frequently Asked Questions (FAQs)

 

Here are some frequently asked questions about InfraTrain and training for the infrastructure industry.  

 


Looking to get your career in infrastructure started?

Looking to get qualified and are working in the infrastructure industry?

General Terms:

If you still have unanswered questions contact us for more information.

 

 

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What skills do I need to have before entering this industry?
It is helpful if you already hold a Class One New Zealand driver’s licence and a current first aid certificate.  Attributes that will help you gain employment in the infrastructure industry are:

  • Good level of health and fitness

  • Ability to work in a team

  • Keen to learn

  • Drug-free

  • Reliable and honest

  • Highly motivated

The most important attribute you can have is a positive attitude!

What type of qualifications do InfraTrain offer?
InfraTrain offers a variety of qualifications from an introductory level through to senior management including National Certificates and Diplomas.  These qualifications are registered on the National Qualifications Framework managed by the New Zealand Qualifications Authority and are both nationally and internationally recognised.

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How does industry training work?
First of all a training agreement is signed between the employee, employer and InfraTrain.  The training agreement records the employee, employer and qualification details.  It also outlines individual roles of the employee, employer and InfraTrain in the training process.  The training can take place on-job or off-job or though a combination of both.

On-Job Training
Most training will take place on the job.   A workplace facilitator (someone inside the company) will assist the trainee to keep a record of what skills and experience have been learned as part of the job.

Off-Job Training
Some unit standards require training to be undertaken at a training course held away from the workplace. 

What is a Modern Apprenticeship?
The Modern Apprenticeship programme acts as a pathway leading young people into employment and training.  The scheme is for people aged between 16 and 21 years who must be employed in the infrastructure industry.  InfraTrain provide extra support and guidance for Modern Apprentices in the form of a specific training plan, regular workplace visits, and additional training in areas such as literacy or maths if required.

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Why do I need to get qualified?
There are lots of benefits of being qualified in your chosen profession for both yourself and your employer. Getting qualified through InfraTrain can help enhance your prospects for promotion, advance your employment opportunities, increase job security, and improve health and safety in your workplace. Employers find that having qualified staff helps them to improve their tender attributes, reduce plant operation and maintenance costs, and increase both customer satisfaction and staff retention.  Training with InfraTrain helps to improve company growth through increased profitability and staff productivity. To hear first hand about the benefits of training check out the employee and employer case studies.

How do I get into on-job training?
Firstly, you need to be working in the infrastructure industry.  Check out the InfraTrain qualifications to see if they suit your career path and future needs.  

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Who provides the training?
InfraTrain qualifications are mostly based on on-job training that happens in the trainees’ workplace. There are a number of different types of on-job training including self-paced learning where the trainee completes the theoretical and practical tasks required during their day-to-day work activities, or the training can be delivered in-house by an experienced member of staff or an external training provider. InfraTrain provides the trainee with a workbook containing training assessment guides that are based on the unit standards that make up a qualification.

How long will it take to complete my training?
The length of time it takes to complete an InfraTrain qualification depends on a range of factors, such as the number of credits.  Approved durations for individual qualifications can be viewed below.

Approved durations for qualifications

 

What is the cost of training with InfraTrain?
The cost of completing an InfraTrain qualification depends on the qualification chosen and how long it takes you to finish it.   Once you have identified a qualification that you are interested in, contact  your nearest  regional manager to find out the how much it will cost.  They will also be able to tell you about all the available subsidies. 

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How will I be supported while training?
An important part of InfraTrain training is the support and guidance for companies and trainees.  InfraTrain regional staff are available to explain the training process to you and answer any questions that you may have.  Your Regional Manager or Training Advisor will visit you on-site and they are also available by phone if there is something you would like to sort out between visits.

What is assessment?
Assessment is a process to confirm that the trainee is competent to perform key tasks and can demonstrate knowledge of what they have been learning.  Assessment of a unit standard can take place on-job or off-job.

On-Job Assessment
Most assessment will take place on-job. As a part of the regular work activity of the company the workplace facilitator will check the trainee’s skills against the unit standards in their qualification.  An assessor will then check the trainee’s competency once the trainee and facilitator feels that he/she has sufficient knowledge and skills to complete the unit standard.  All assessments are carried out by a Registered InfraTrain Assessor.

Off-Job Assessment
A trainee can attend a course to gain knowledge about a unit standard and is assessed as part of the course.  

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What is an Assessor?
An Assessor ensures that each learner is competent in the unit standards for which they have undertaken. Assessors can come from within the workplace or from private training establishments. Assessors must be trained and registered with the ITO responsible for the unit standards.

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What is the role of the Verifier and who can I use?
A Verifier is someone who will confirm that you have completed the required tasks to a level which is of a satisfactory industry standard. 

The Verifier must be experienced in the knowledge and skills which they are verifying.  They must know what the required industry standard is and is in a position to observe your work.

You may have more than one person verifying your work.  Your Verifier will sign the Verifier Checklist in your workbook when he/she agrees that you can complete the task or have the required knowledge to complete the task successfully.

In most work situations the Verifier is generally the Supervisor, Foreperson, Manager, or Leading Hand.  If you are a self-employed trainee then your Assessor will also act as your Verifier.  Some self-employed trainees use their previous manager or business associate as a Verifier. 

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What should I include as evidence?
It is sufficient to have the Verifiers Checklist completed with supporting documentation.  Supporting documents could include:

  • Evidence of successful completion of previous studies, certificates or course completion statements, and an outline of the content of the course

  • Original copies (or certified copies) of work undertaken, or documentation

  • Statements from colleagues or superiors documenting your ability to perform practical tasks in the workplace

  • Photos or videos showing your involvement.

A key requirement here is that the Assessor needs to clearly see how the supporting documentation or knowledge relates to the relevant unit standard.  

Beware: An attendance certificate from a course is supporting evidence.  It does not prove you are competent, you must be assessed.

 

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Who is New Zealand Qualifications Authority (NZQA)?
The New Zealand Qualifications Authority (NZQA) co-ordinates qualifications in secondary schools, and in post-school education and training, maintains national standards, ensures recognition of overseas qualifications and administers national secondary and tertiary examinations. 

 

How is my qualification recorded?

All learners who are "Hooked-On" to the Framework have their completed unit standards recorded on a national database. This entitles them to receive a personalised Record of Learning which lists all the unit standards and qualifications that they have gained credit for. Extra copies of this Record of Learning may be purchased at any time from NZQA.

 

Who is Tertiary Education Commission?

The Tertiary Education Commission (TEC) Te Amorangi Matauranga Matua, is a crown entity established under the provisions of the Education (Tertiary Reform) Amendment Act 2002.

TEC is responsible for funding all post-compulsory education and training offered by universities, polytechnics, colleges of education, wananga, private training establishments, foundation education agencies, industry training organisations and adult and community education providers.

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What is the National Qualifications Framework? 

The New Zealand Qualifications Framework (NQF) is a comprehensive framework of nationally recognised standards and qualifications.  

 

What is a Record of Learning?

All learners who are "Hooked-On" to the Framework have their successes recorded on a national database. This entitles them to receive a personalised Record of Learning which lists all the unit standards for which they have gained credit.  Extra copies of this Record of Learning may be purchased at any time from NZQA.

 

What is a Unit Standard? 

Unit Standards are nationally registered statements of learning outcomes. They describe what a learner needs to know or what they must be able to achieve.

 

Unit Standards are the basic components of the National Qualifications Framework.  Over ten thousand standards have been developed to cover the skills and knowledge needed for employment and living in today's fast-changing world.

 

Each Unit Standard is also assigned a credit value.  As learners achieve standards, each standard title and its credit value is listed on the individual's personalised Record of Learning.

 

All unit standards have an expiry date which ensures they are reviewed on a regular basis and kept up to date.  

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What is a National Qualification?

A National Qualification is made up of a package or bundle of unit standards in a particular area of learning.  The purpose of a National Qualification is to formally recognise significant learning achievements.  

 

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